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Highly Trusted

Window & Roof Cleaning at Height Company

Our team is trained and qualified to work at height to safely keep your building clean and pristine, using a combination of  ropes, harnesses and our lifting equipment we can safely clean any building to our usual high standards.

Fully Qualified and Safe

Window & Roof Cleaning at Height

We start with a chat first of what is required and when it is needed be a one off clean or a regular clean then we access the building and access points etc and advise the best safe plan of action to take to ensure the building is cleaned and the team and any members of your company and public are kept safe.

You can trust us at CCWC Services we have been doing this type of work since 1990 and carry out regular refresher training with the team to ensure safety at all times.

High Level

Window Cleaning From CCWC Services

CCWC Services can adapt to any working environment be it a 15-story building that requires window cleaning or a factory Unit end of tenancy clean. We can solve any cleaning problems you will come across.

CCWC services staff are fully harness trained for inspection and selection of both harness and lanyards complying totally with the Working at Height Act. All our staff have IPAF licenses which although is not a legal requirement, is an internationally recognised qualification in the safe use of MEWPS. PASMA is another qualification we hold for the safe erection, inspection and use of scaffold towers and podiums.

Free High Level Window and Roof Cleaning

Quote and Benchmarking

If you’re looking for a reliable company that provides professional high level window and roof cleaning in Cardiff & West Wales, get a free quote now by calling 08000 354 142.

We can also carry out a free appraisal of your current a high-level window and roof cleaning services through our unique Benchmarking Service. This allows you to see what you are getting for your money, informing you of where improvement can be made and where you can trim costs.

We’re also able to provide you with a free, no-obligation quotation so that you can compare us with your current provider. This benchmarking service can be carried out remotely 99% of the time. So, we can evaluate your current services without your tenants finding out!

CCWC Services

Four Stage Project Management

We pride ourselves on delivering the best customer service possible with Accountability, Integrity and Reliability with Health and Safety at the fore front with SSSTS and SMSTS certificated Staff, who were also tested and approved for Working At Height & Critical Working at Height you can be rest assured that we more than comply with HSE.

Our Four Stage Project Management.

1

We use the very latest Automatic Rescheduling work Software, ensuring our clients needs are met on time every time.
2

We personally survey every single job no matter where the job maybe in the Country, here we can take into consideration any possible issues that pictures, Goggle Earth or Maps alone will not produce, then we work around them with a detailed plan so there are no surprises when the team turn up to commence work
3

All CCWC Service vehicles and staff are tracked in real time relaying working positions directly to our office, giving precise locations we can determine estimated time of arrival. Using the trackers, we can ensure that the plans already made are adhered to on site.
4

We also use the latest GPRS equipment via Apps that enables us to take pictures of before and after each job that is Date and Time and location stamped. We can collect signatures from senior staff from site alongside pictures of work undertaken and they can be sent directly from site to our clients again in real time.

Areas Covered

For High Level Window and Roof Cleaning:

We carry out high level window and roof cleaning services across the following areas:
Cardiff, Wales | Swansea, Wales | Newport, Wales | Bath, England | Bristol, England
If you are based outside of these areas, please contact us here for a quote.

What Customers Say

CCWC have become a valued contractor to call on for a variety of tasks. CCWC have supplied specialist plant and trained operators to our sites Nationwide, to carry out work that other
contractors may have struggled with. The work is always well planned and of high quality, with a good level of communication throughout.

Carl ThomasGeneration Asset Manager, Welsh Power

CCWC have undertaken works for Rhondda Cynon Taf Council for many years. I have always found them to be a professional company, they are very responsive and attend site quickly to carry out the work. The quality of their service is excellent. I would have no hesitation in recommending them to any new potential clients.

Kerry ChinnockProject Manager, Rhondda Cynon Taff County Council

Noonan Services have used CCWC Services for a number of years without issue. CCWC are always willing to go the extra mile, Lee Clark and his team offer a fully professional and efficient service always ready to re-schedule their workload where necessary to undertake urgent work. We would not hesitate to recommend CCWC Services, we know they value our business and in turn we value their dedication to our client’s needs. It is a total pleasure doing business with them.

Michael O’FarrellManaging Director

CCWC recently carried out some quite complex very high-level cleaning and maintenance works for us and they organised everything. Such as Traffic Management on extremely busy main roundabout and also Pedestrian management to coincide. CCWC Services made it a painless experience at a more than competitive cost, we will definitely be using them again in the very near future.

David EvansFacilities Manger Trivallis Local Housing Authority

I have worked in conjunction with Lee & his team at CCWC Services for 4 years now and have always found them to provide a high quality, prompt and efficient service. Lee has always been quick to respond to emails and phone calls and his quotes are very competitively placed. I expect a lot from all of my contractors, and often have strict requirements and budgets to meet; Lee is extremely flexible and has always managed to meet my expectations with the service that CCWC Services provide. I would highly recommend CCWC Services for both their quality of work and competitive pricing structure.

Esther HuntingProperty Manager, Warwick Estates Property Management.

I have worked alongside CCWC Services for a number of years. I find their customer service second to none, fast prompt bend over backwards attitude, nothing is ever a problem, can be on site within hours…my type of company.

John HannafordSite Manager. Invictus Developments

Cardiff City Football Club has been using the services of CCWC for a couple of years and have to say the quality of their work is second to none. Not only do they always turn up on time and as agreed but their staff work diligently, with a smile and always leave the stadium as they found it. Coupled with the fact that their admin and contact response time is excellent I would recommend other companies to use CCWC with the confidence of a first-class service!

Chris MartinStewart Logistics Officer

I would like to thank you and your team for the great job you did cleaning our bulk tanks.
You were very efficient, fitted in with our production schedule and reasonable on costs.
Best regards.

Delfryn J HallOperations Manager DGSA, Harp International Limited
Reliable and friendly service, I would definitely recommend.
Neil S.
Neil S.
07:46 04 Apr 24
Effective and efficient, clear in what can and can't be done although not much can't be done.
Lee S.
Lee S.
09:09 12 Dec 23
Don't bother wasting your time, we have a commercial property to be professionally cleaned in Pontypridd and I have been calling them since 6th Oct and every time I manage to speak to Lee Clark I have been given different stories, first I was told that he was going to be away and booked the job for 25th Oct this came and went but no sign of him so I called again on 16th Nov, first he had forgotten completely about it however he assured me that he was going to a conference the next day and will call me back on Monday 20th Nov. I am still waiting for that call. I have no intention of wasting anymore time as this people have no intention of doing any work.
Natu D.
Natu D.
18:22 29 Nov 23
Lee and his team did a great job cleaning up a yard at our industrial unit. The work was completed safely and efficiently and the results speak for themselves. We're very happy and would use CCWC again.
Neal S.
Neal S.
15:56 02 Oct 23
Always had a great experience with CCWC. The team are always on time and always on the date scheduled in for. Workmanship is excellent too.
Scott J.
Scott J.
15:33 11 Jul 23
Pedro M.
Pedro M.
18:10 27 May 23
Very helpful Team, All required tools to complete the job.Would recommend to anyone requiring.
Daryl T.
Daryl T.
15:03 14 Apr 23
Lee and the team are very knowledgeable and provide a great timely service to our business, would highly recommend
Tom F.
Tom F.
11:38 31 Mar 23
CCWC provide high quality and trusted industial building cleaning services as well as Portable Appliance Testing. Both are a necessary parts of the facilities management we required for our distibuted energy portfolio. Lee Clark and his team are flexible, accomodating, and professonal and are also willing to travel with their specialist access equipment to provide services to us nationally.
Graeme M.
Graeme M.
16:17 24 Mar 23
Have used this company for many different reasons, leaking ceilings, Demolition, exterior building clean , Lightening protection, to name but a few. Very helpful guys.
Charles B.
Charles B.
09:14 28 Oct 22
CCWC provided an excellent service to a very complex roof cleaning project. The whole team were professional, committed and reliable. Overall, their H&S and regulatory compliance was excellent, and they had superior knowledge of the roofing works involved. Overall, very impressed and highly recommended.
Toby C.
Toby C.
14:29 27 Oct 22
Fantastic lads nothing a problem to these guys.Done a brilliant job 👏
Kyle G.
Kyle G.
12:30 27 Oct 22
We have used CCWC for several years now, for both our commercial and residential properties. They are reliable, tidy and easily contactable, and have always given us an excellent service at a competitive price.
Leone M.
Leone M.
10:24 26 Oct 22
Excellent service, nothing was too much trouble.
Paul F.
Paul F.
13:09 24 Oct 22
CCWC Services arrive when they say they will. Always professional and efficient - windows and surrounding are left clean and tidy.
Jennifer D.
Jennifer D.
07:49 19 Oct 22
Used for a number of jobs - great service
Claire K.
Claire K.
09:21 13 Oct 22
I have personally CCWC for over 4 years and have always found the service and quality of work excellent. Lee is friendly, helpful and can always be relied on to get the job done without fuss.
James L.
James L.
05:30 13 Oct 22
Thank you to CCWC for the professional service on Pull Testing our anchors at our indoor climbing wall. Staff where knowledgeable and had undertaken the appropriate research and liaised with other necessary companies to ensure that they could fulfil all requirements needed before agreeing to do the work. CCWC were the only company out of the ones we contacted that were thorough in this way.
Boathouse C.
Boathouse C.
10:19 21 May 21
We contacted these guys to clean the render at our house and they ended up washing the patios, driveway and garden walls too. Really impressed with the job that they did, the house looks brand new. Thank you!
Andrew G.
Andrew G.
17:20 10 May 21
We contacted CCWC services because we had just got a new 25,000sqft Warehouse that needed cleaning. The new Warehouse consisted of 3 large warehouses knocked into 1 large Warehouse. Each Warehouse had white panels all the way around that had collected so much dust, grease & dirt. I contacted CCWC and I heard back from them the same day and we arranged a meeting. I was met at the Warehouse by a lovely gentleman who was super helpful and explained in details what they would do to achieve best results. When the quote was agreed a booking was made to have a team on sight to have the work done. The two gentlemen who came on sight to do the work were again so helpful, so kind and very good working guys. They managed to finish the job in a couple of days and the outcome was stunning. I was very shocked to see the huge difference the clean had made. The panels come up like new and all the walls/panels were dust, grease and dirt free. So I was a happy lady. The whole round service from the company was 10/10 from start to finish. I would highly recommend this company for any industrial cleaning like I had. I have certainly kept this team in my "save" file as I wouldn’t hesitate in using them again. Thank you for all your hard work. Karen
Karen
Karen
14:16 12 Aug 19
Top firm
Paul C.
Paul C.
00:19 31 Mar 19
Excellent work top notch every time and the staff very friendly
Chris M.
Chris M.
00:03 31 Mar 19
Saved us a fortune, top notch soft wash service, turned an old warehouse into a gallery. Highly recommend.
Jonathan
Jonathan
23:48 30 Mar 19
These guys do a fantastic job cleaning the windows, as well as lots of other cleaning services for us at a number of locations in Cardiff & other areas. Polite, respectful team that work diligently from start to finish. Always respond quickly to requests. Thank you for your professionalism at all times. Credit to the window cleaning industry. Wish everyone was like these guys A+++
Chris S.
Chris S.
23:45 30 Mar 19
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Recent Work

FAQ's

What types of commercial window cleaning services do you offer?

All, that is water fed poles, MEWP Access, BMU (cradle) or rope access.

Do you have any certifications or qualifications that are relevant to your window cleaning services?

Yes, we are Safe Contractor approved, as well as CHAS Accredited which ensures totally safety on site. We have IPAF licenses for 1b Static Boom, 3a Mobile Vertical and 3b Mobile Boom, meaning we can use ANY MEWP possible. We are also PASMA trained for Scaffold erection.

We also have qualifications to test roof top man safe systems and Eye bolts for abseiling and a Fall Arrest.

How do you ensure that your employees are trained and capable of providing high-quality window cleaning services?

Our staff go through a rigorous training regime, we use a training matrix for staff. Starting with Working at Height moving on to IPAF, PASMA and more.

Can you provide references from current or past clients who have used your window cleaning services?

Besides projects of companies we have documented on the website, you can also ask us for a list of clients if you need to speak to them, we also have google reviews which you can read on our reviews page.

Do you use environmentally-friendly cleaning products and techniques for your window cleaning services?

Where possible we use environmental friendly chemicals, we never use any harsh chemicals near any waterways or allow any into storm drains.

How do you customise your window cleaning services to meet the specific needs and preferences of your clients?

We have the ability to work around schedules and the equipment and training to take on any job be it large or small or very complex it all starts with the conversation on what you need cleaning, at what intervals etc and any specific requirements so we can put a specific plan in place for you.

How do you handle emergencies or unexpected issues that may arise during the window cleaning process?

We always supply RAMS (Risk Assessment and Method Statements) COSSH assessments and tool box talks which mostly eradicate any issues there and then. Any emergencies such as MEWP and/or BMU failure have their own emergency decent procedures that we are fully trained in. We also learn and follow full site emergency procedures before any work is commenced.

How do you communicate with your clients to keep them informed about the status of their window cleaning services?

At the end of every shift our client will know where we are in the window cleaning or maintenance program. They are supplied photographic evidence of our work, we can also capture signatures at site and give tracked evidence of our vehicles on site if suitable.

What is your pricing structure for your window cleaning services, and do you offer any discounts or packages?

Every job starts at £1 per metre plus VAT, we move up the scale depending on the severity of the clean. Cleaning and maintenance packages are our usual services, prevention is always better (and cheaper) than the cure. We do offer a discount for these type of packages.

What are the hazards of working at height for a window cleaner?

he hazards of working at height for a window cleaner include:

  1. Falls from Height: This is the most significant risk, potentially leading to severe injuries or fatalities.
  2. Equipment Failure: Malfunctioning of safety harnesses, scaffolding, ladders, or other equipment can lead to accidents.
  3. Weather Conditions: Adverse weather, like strong winds or rain, can increase the risk of slips and falls.
  4. Dropped Objects: Tools or cleaning equipment falling from height can pose a danger to others below.
  5. Physical Strain: Prolonged periods of working at height can cause physical strain, leading to fatigue or musculoskeletal injuries.
  6. Exposure to Chemicals: Regular use of cleaning agents can pose health risks if proper safety measures are not followed.

Ensuring proper safety training, equipment maintenance, and adherence to health and safety regulations is crucial to mitigate these risks.

 

What height should a window cleaning pole be?

The height of a window cleaning pole should be chosen based on the specific requirements of the building being cleaned. Ideally, it should be long enough to safely reach the highest windows without requiring the cleaner to overextend or work in an unsafe posture. Generally, poles can range from a few feet for lower windows up to 60 feet or more for high-rise buildings. It’s important to select a pole that provides adequate reach while ensuring stability and safety for the user. Using telescopic poles that can be adjusted to different lengths can offer flexibility for various cleaning situations.

What are the hazards of working at height for a window cleaner?

Working at height, particularly for window cleaning, presents unique hazards that demand expert attention. The most common risks include falls from height due to unstable surfaces or inadequate safety equipment, weather-related dangers like strong winds or slippery conditions, and the potential for equipment failure. At CCWC Services, we tackle these hazards head-on with rigorous health and safety protocols, ensuring our team is equipped with state-of-the-art safety gear and trained extensively in risk management. Our commitment to accountability, integrity, and reliability isn’t just a promise – it’s our standard practice, making us the go-to experts for safely managing high-rise cleaning projects.

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