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Highly Trusted

High Level Cleaning & Maintenance in Wales & England

Let Us Put Your Mind At Rest With High Level Cleaning & Maintenance That’s Safe, Thorough and Experienced…
When it comes to cleaning high-rise buildings and atria, you cannot afford for any slip-ups. You need to know that your reputation is in safe hands, and that your exposure to risk is minimised…

This relies on three critical factors that any reputable high-level cleaning company must deliver:

1

A contractor's team needs to be highly experienced with specialised equipment in order to clean a building safely and efficiently. Your Contractor’s team need to be familiar and comfortable working with specialist equipment such as BMUs (Building Maintenance Units), SAE (Suspended Access Equipment), or with harness and rope access where necessary. Depending on your building shape, overhangs, surface finishes etc. a combination of cleaning equipment may be needed which can be operated efficiently and safely, to achieve the very best results. This relies on practical experience and knowledge which is why we get called to work on some amazing projects.
2

Safe working practices followed at all times – Any project, but particularly where you are working at a high level, demands that a detailed Risk Assessment and Method Statement be prepared. Our staff are fully harness trained for inspection and selection of both harness and lanyards, complying totally with the Working at Height Act. All our staff have IPAF licences which, although not a legal requirement, is an internationally recognised qualification for the safe use of MEWPS.PASMA is another qualification we hold, which is for the safe erection, inspection and use of scaffold towers and podiums.
3

A flexible range of services to suit all situations – The last thing you need is to be dealing with lots of different contractors, simply because your buildings have a wide range of requirements. We have experience across a range of contracts including:
- Multi-storey window cleaning
- Dilapidation orders to/industrial unit cleaning
- High-level interior cleaning of receptions, atria, leisure centres and showrooms
- Exterior façade cleaning for multi-storey offices and residential apartments

Professional High Level Cleaning & Maintenance

Whatever your high-level building cleaning requirement, we will always provide digital images of all work undertaken, including before, during and after each task, each with a GPS time and date stamp.

Free High-Level Cleaning & Maintenance

Quote and Benchmarking

If you’re looking for a company that’s highly experienced in all types of high-level cleaning projects, please call  08000 354 142, and let’s discuss your requirements and provide you with a detailed quotation.

If appropriate we will quickly attend your site and conduct a detailed survey before providing a detailed quotation.

Existing contractor in place?

If you have an existing contractor but would like to see a more professional approach to your high-level cleaning and maintenance, or you’d like to check that you’re getting good value from your budget, then we can carry out a Free Benchmarking Appraisal of your current supplier.

Our 21-step Benchmarking Report allows you to see exactly what you are getting for your money, and highlights where improvements can be made, and where you can trim costs without loss of service.

We’re also able to provide you with a free, no-obligation quotation so that you can compare us with your current provider. This benchmarking service can be carried out remotely 99% of the time. So, we can evaluate your current service provider without your tenants finding out! We use state of the art software to study your buildings or estate to give sizes, heights and any access issues. We will also perform a site visit to determine what level of service you are currently receiving whilst not disturbing the tenants.

CCWC Services

Four Stage Project Management

We pride ourselves on delivering the best customer service possible with Accountability, Integrity and Reliability with Health and Safety at the fore front with SSSTS and SMSTS certificated Staff, who were also tested and approved for Working At Height & Critical Working at Height you can be rest assured that we more than comply with HSE.

Our Four Stage Project Management.

1

We use the very latest Automatic Rescheduling work Software, ensuring our clients needs are met on time every time.
2

We personally survey every single job no matter where the job maybe in the Country, here we can take into consideration any possible issues that pictures, Goggle Earth or Maps alone will not produce, then we work around them with a detailed plan so there are no surprises when the team turn up to commence work
3

All CCWC Service vehicles and staff are tracked in real time relaying working positions directly to our office, giving precise locations we can determine estimated time of arrival. Using the trackers, we can ensure that the plans already made are adhered to on site.
4

We also use the latest GPRS equipment via Apps that enables us to take pictures of before and after each job that is Date and Time and location stamped. We can collect signatures from senior staff from site alongside pictures of work undertaken and they can be sent directly from site to our clients again in real time.

Areas Covered

For High-Level Cleaning & Maintenance:

We carry out High-Level Cleaning & Maintenance services across the following areas:
Cardiff | Caerphilly| Swansea | Newport| Bridgend | Bristol
If you are based outside of these areas, please contact us for a quote.

What Customers Say

CCWC have become a valued contractor to call on for a variety of tasks. CCWC have supplied specialist plant and trained operators to our sites Nationwide, to carry out work that other
contractors may have struggled with. The work is always well planned and of high quality, with a good level of communication throughout.

Carl ThomasGeneration Asset Manager, Welsh Power

CCWC have undertaken works for Rhondda Cynon Taf Council for many years. I have always found them to be a professional company, they are very responsive and attend site quickly to carry out the work. The quality of their service is excellent. I would have no hesitation in recommending them to any new potential clients.

Kerry ChinnockProject Manager, Rhondda Cynon Taff County Council

Noonan Services have used CCWC Services for a number of years without issue. CCWC are always willing to go the extra mile, Lee Clark and his team offer a fully professional and efficient service always ready to re-schedule their workload where necessary to undertake urgent work. We would not hesitate to recommend CCWC Services, we know they value our business and in turn we value their dedication to our client’s needs. It is a total pleasure doing business with them.

Michael O’FarrellManaging Director

CCWC recently carried out some quite complex very high-level cleaning and maintenance works for us and they organised everything. Such as Traffic Management on extremely busy main roundabout and also Pedestrian management to coincide. CCWC Services made it a painless experience at a more than competitive cost, we will definitely be using them again in the very near future.

David EvansFacilities Manger Trivallis Local Housing Authority

I have worked in conjunction with Lee & his team at CCWC Services for 4 years now and have always found them to provide a high quality, prompt and efficient service. Lee has always been quick to respond to emails and phone calls and his quotes are very competitively placed. I expect a lot from all of my contractors, and often have strict requirements and budgets to meet; Lee is extremely flexible and has always managed to meet my expectations with the service that CCWC Services provide. I would highly recommend CCWC Services for both their quality of work and competitive pricing structure.

Esther HuntingProperty Manager, Warwick Estates Property Management.

I have worked alongside CCWC Services for a number of years. I find their customer service second to none, fast prompt bend over backwards attitude, nothing is ever a problem, can be on site within hours…my type of company.

John HannafordSite Manager. Invictus Developments

Cardiff City Football Club has been using the services of CCWC for a couple of years and have to say the quality of their work is second to none. Not only do they always turn up on time and as agreed but their staff work diligently, with a smile and always leave the stadium as they found it. Coupled with the fact that their admin and contact response time is excellent I would recommend other companies to use CCWC with the confidence of a first-class service!

Chris MartinStewart Logistics Officer

I would like to thank you and your team for the great job you did cleaning our bulk tanks.
You were very efficient, fitted in with our production schedule and reasonable on costs.
Best regards.

Delfryn J HallOperations Manager DGSA, Harp International Limited
Effective and efficient, clear in what can and can't be done although not much can't be done.
Lee S.
Lee S.
09:09 12 Dec 23
Don't bother wasting your time, we have a commercial property to be professionally cleaned in Pontypridd and I have been calling them since 6th Oct and every time I manage to speak to Lee Clark I have been given different stories, first I was told that he was going to be away and booked the job for 25th Oct this came and went but no sign of him so I called again on 16th Nov, first he had forgotten completely about it however he assured me that he was going to a conference the next day and will call me back on Monday 20th Nov. I am still waiting for that call. I have no intention of wasting anymore time as this people have no intention of doing any work.
Natu D.
Natu D.
18:22 29 Nov 23
Lee and his team did a great job cleaning up a yard at our industrial unit. The work was completed safely and efficiently and the results speak for themselves. We're very happy and would use CCWC again.
Neal S.
Neal S.
15:56 02 Oct 23
Always had a great experience with CCWC. The team are always on time and always on the date scheduled in for. Workmanship is excellent too.
Scott J.
Scott J.
15:33 11 Jul 23
Pedro M.
Pedro M.
18:10 27 May 23
Very helpful Team, All required tools to complete the job.Would recommend to anyone requiring.
Daryl T.
Daryl T.
15:03 14 Apr 23
Lee and the team are very knowledgeable and provide a great timely service to our business, would highly recommend
Tom F.
Tom F.
11:38 31 Mar 23
CCWC provide high quality and trusted industial building cleaning services as well as Portable Appliance Testing. Both are a necessary parts of the facilities management we required for our distibuted energy portfolio. Lee Clark and his team are flexible, accomodating, and professonal and are also willing to travel with their specialist access equipment to provide services to us nationally.
Graeme M.
Graeme M.
16:17 24 Mar 23
Have used this company for many different reasons, leaking ceilings, Demolition, exterior building clean , Lightening protection, to name but a few. Very helpful guys.
Charles B.
Charles B.
09:14 28 Oct 22
CCWC provided an excellent service to a very complex roof cleaning project. The whole team were professional, committed and reliable. Overall, their H&S and regulatory compliance was excellent, and they had superior knowledge of the roofing works involved. Overall, very impressed and highly recommended.
Toby C.
Toby C.
14:29 27 Oct 22
Fantastic lads nothing a problem to these guys.Done a brilliant job 👏
Kyle G.
Kyle G.
12:30 27 Oct 22
We have used CCWC for several years now, for both our commercial and residential properties. They are reliable, tidy and easily contactable, and have always given us an excellent service at a competitive price.
Leone M.
Leone M.
10:24 26 Oct 22
Excellent service, nothing was too much trouble.
Paul F.
Paul F.
13:09 24 Oct 22
CCWC Services arrive when they say they will. Always professional and efficient - windows and surrounding are left clean and tidy.
Jennifer D.
Jennifer D.
07:49 19 Oct 22
Used for a number of jobs - great service
Claire K.
Claire K.
09:21 13 Oct 22
I have personally CCWC for over 4 years and have always found the service and quality of work excellent. Lee is friendly, helpful and can always be relied on to get the job done without fuss.
James L.
James L.
05:30 13 Oct 22
Thank you to CCWC for the professional service on Pull Testing our anchors at our indoor climbing wall. Staff where knowledgeable and had undertaken the appropriate research and liaised with other necessary companies to ensure that they could fulfil all requirements needed before agreeing to do the work. CCWC were the only company out of the ones we contacted that were thorough in this way.
Boathouse C.
Boathouse C.
10:19 21 May 21
We contacted these guys to clean the render at our house and they ended up washing the patios, driveway and garden walls too. Really impressed with the job that they did, the house looks brand new. Thank you!
Andrew G.
Andrew G.
17:20 10 May 21
We contacted CCWC services because we had just got a new 25,000sqft Warehouse that needed cleaning. The new Warehouse consisted of 3 large warehouses knocked into 1 large Warehouse. Each Warehouse had white panels all the way around that had collected so much dust, grease & dirt. I contacted CCWC and I heard back from them the same day and we arranged a meeting. I was met at the Warehouse by a lovely gentleman who was super helpful and explained in details what they would do to achieve best results. When the quote was agreed a booking was made to have a team on sight to have the work done. The two gentlemen who came on sight to do the work were again so helpful, so kind and very good working guys. They managed to finish the job in a couple of days and the outcome was stunning. I was very shocked to see the huge difference the clean had made. The panels come up like new and all the walls/panels were dust, grease and dirt free. So I was a happy lady. The whole round service from the company was 10/10 from start to finish. I would highly recommend this company for any industrial cleaning like I had. I have certainly kept this team in my "save" file as I wouldn’t hesitate in using them again. Thank you for all your hard work. Karen
Karen
Karen
14:16 12 Aug 19
Saved us a fortune, top notch soft wash service, turned an old warehouse into a gallery. Highly recommend.
Jonathan
Jonathan
08:05 22 Feb 19
Excellent work top notch every time and the staff very friendly
Chris M.
Chris M.
01:04 17 Jan 19
These guys do a fantastic job cleaning the windows, as well as lots of other cleaning services for us at a number of locations in Cardiff & other areas. Polite, respectful team that work diligently from start to finish. Always respond quickly to requests. Thank you for your professionalism at all times. Credit to the window cleaning industry. Wish everyone was like these guys A+++
Chris S.
Chris S.
14:44 16 Jan 19
Top firm
Paul C.
Paul C.
20:10 27 Dec 17
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Recent Work

FAQ's

What types of cleaning and maintenance services do you offer?

High level internal and external cleaning/maintenance and surveying. Using a number of differing options we are fully trained at working at height and able to use MEWPS or scaffolding which ever is the cheapest option.

What experience do you have in cleaning and maintaining buildings?

We have been cleaning high rise buildings since 2006, we are the only option for Principle contractors such as Sir Robert McAlpine, ISG and Willmott Dixon.

We have cleaned and maintained buildings such as Ty Admiral (Admiral insurance HQ). One Central Square and the new HMRC building, all in Central Square Cardiff. We also act as roof top consultants and were consulted by the architects for the new 26 floor Cardiff Bus station and offices.

Other clients include New Parkgate Hotel, The Hilton and Spa Cardiff, The Clayton Hotel, Welsh Water, Welsh Power, to name a few.

Do you have any certifications or qualifications that are relevant to your cleaning and maintenance services?

Yes, we are Safe Contractor approved, as well as CHAS Accredited which ensures totally safety on site. We have IPAF licenses for 1b Static Boom, 3a Mobile Vertical and 3b Mobile Boom, meaning we can use ANY MEWP possible. We are also PASMA trained for Scaffold erection.

We also have qualifications to test roof top man safe systems and Eye bolts for abseiling and a Fall Arrest.

How do you ensure that your employees are trained and capable of providing high-quality cleaning and maintenance services?

Our staff go through a rigorous training regime, we use a training matrix for staff. Starting with Working at Height moving on to IPAF, PASMA and more.

Can you provide references from current or past clients who have used your cleaning and maintenance services?

As you browse our website you will see a lot of well known companies that we work with and can also provide a list of clients if you require to speak to them.

Do you use environmentally-friendly cleaning products and techniques?

Where possible we use environmental friendly chemicals, we never use any harsh chemicals near any waterways or allow any into storm drains.

How do you customise your cleaning and maintenance services to meet the specific needs and preferences of your clients?

Each site (anywhere in the UK) is surveyed personally by myself, this ensures that the correct procedures and correct techniques are used.

How do you handle emergencies or unexpected issues that may arise during the cleaning and maintenance process?

We always supply RAMS (Risk Assessment and Method Statements) COSSH assessments and tool box talks which mostly eradicate any issues there and then. Any emergencies such as MEWP and/or BMU failure have their own emergency decent procedures that we are fully trained in. We also learn and follow full site emergency procedures before any work is commenced.

How do you communicate with your clients to keep them informed about the status of their cleaning and maintenance services?

At the end of every shift our client will know where we are in the cleaning or maintenance program. They are supplied photographic evidence of our work, we can also capture signatures at site and give tracked evidence of our vehicles on site.

What is your pricing structure for your cleaning and maintenance services, and do you offer any discounts or packages?

Every job starts at £1 per metre plus VAT, we move up the scale depending on the severity of the clean. Cleaning and maintenance packages are our usual services, prevention is always better (and cheaper) than the cure. We do offer s=]discount for these type of packages.

What is High level Cleaning ?

High-level cleaning involves cleaning surfaces at height, both internally and externally. It requires specialized equipment or techniques to reach and effectively clean these areas. This type of cleaning is vital for buildings with high ceilings or where external facades and windows need maintenance.

What Services Are Included in External High-Level Cleaning?

External high-level cleaning services can include window cleaning, gutter cleaning, roof cleaning, cladding or façade cleaning, solar panel cleaning, and cleaning of skylights, canopies, banners, and signage.

What Does Internal High-Level Cleaning Involve?

Internal high-level cleaning services encompass commercial ceiling cleaning, cleaning of internal roofing, light fittings, internal cladding and wall cleaning, duct and conduit cleaning, and cleaning of structural steels and skylights.

What Safety Procedures Are Followed in High-Level Cleaning?

Safety is a critical concern in high-level cleaning due to the inherent risks of working at height. Professional cleaning staff are highly trained and follow strict procedures to ensure the safety of staff, customers, and the public.

How is the Initial Inspection and Survey Conducted for High-Level Cleaning?

Before a high-level cleaning service, a thorough inspection and survey of the site are conducted. This helps in assessing the required equipment, cleaning products, and providing an accurate quotation.

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What Equipment is Used in High-Level Cleaning?

The equipment used varies based on the premises, the type of surface to be cleaned, and the height of the building. It includes a range of tools and machinery tailored to the specific needs of the project.

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